Appalachian Refrigeration Heating & Cooling
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Claim This BusinessAbout Appalachian Refrigeration Heating & Cooling
Appalachian Refrigeration Heating & Cooling has been serving Avawam and the surrounding Kentucky communities since establishing operations. With 52 verified customer reviews averaging 4.7 stars, the company has built a reputation for reliable residential HVAC installations and repairs. Based in Avawam, the contractor extends services to neighboring cities including Whitesburg and communities throughout Knott County. The licensed team operates Monday through Friday from 8 AM to 5 PM, with Saturday availability until noon for urgent calls.
Unlike larger commercial operations, Appalachian Refrigeration maintains personalized attention to each project. They prioritize understanding individual home cooling and heating requirements, ensuring tailored solutions that match specific client needs. However, the company does not participate in Kentucky Power's Trade Ally Program, which means customers miss out on available utility rebates, they're transparent about this distinction upfront. Reviews note that setup optimization sometimes requires follow-up visits, but the team responds promptly when issues arise.
What Customers Say
All five reviewed customers awarded 5-star ratings, with three specifically praising response times ranging from same-day to next-day service. Two reviewers mention named technicians, Harold addressed post-installation adjustments while Greg Pennington performed a same-day system inspection. Pricing concerns appear in one review noting costs were fair but not overcharged.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Heat Pump Installation
New heat pump system installs for single-story and two-story homes with dedicated ductwork design and outdoor unit placement.
Furnace Repair
Gas furnace diagnostics and repair including blower motor replacement and component-level fixes.
System Inspection & Check
Preventive HVAC inspections addressing performance concerns like icing issues, humidity control, and efficiency verification.
Duct System Installation
Custom duct installation ensuring floor-by-floor isolation and proper airflow distribution throughout the home.
Cooling Repair
Air conditioning repair covering compressor issues, refrigerant handling, and cooling performance optimization.
Thermostat Setup & Optimization
Thermostat installation and configuration ensuring proper communication with heat pump air handlers and system controls.