Havens Heating and Cooling

Havens Heating and Cooling has maintained a presence in Crestwood since 1996, building a reputation as a family-owned HVAC contractor serving Oldham County and the Louisville metro area. The company holds proper licensing and insurance, verified through Kentucky contractor regulations, and maintains a 4.6-star average across 43 customer reviews. This local foundation means technicians understand regional climate demands, from humid summers to occasional winter freezes, and can recommend appropriately sized equipment for homes in neighborhoods throughout the area.

What distinguishes Havens Heating and Cooling is their commitment to same-day emergency response combined with transparent pricing onnew system installations. Since 1996, the company has focused on Trane residential systems, including variable-speed models that offer enhanced humidity control and energy efficiency. Several reviews specifically credit owner Jerry Havens with arriving at homes within 24 hours of emergency calls, even on weekends, and avoiding unnecessary upsells by repairing components rather than recommending premature replacements.

Customer experiences reveal consistent patterns: John Reichert described a seamless Trane-to-Trane replacement with his new variable-speed system providing cooling performance that felt like improvedhome insulation. Leah Spears recounted Jerry diagnosing a heating failure during freezing weather and completing repairs on a weekend when other contractors proved unavailable. Daniel DeYoung and James Turkowski both praised the company's willingness to explain system options before installation, with Turkowski highlighting how Havens completed both AC and furnace replacements within days of his initial emergency call.