Niceley’s Appliance Repair Inc.

Niceley's Appliance Repair Inc. has kept Northern Kentucky families comfortable since 1994, operating from 11 Price Avenue in Erlanger. With nearly three decades in business, this locally owned company holds an A+ rating from the Better Business Bureau and maintains a stellar 4.8-star average across 1,947 customer reviews. Their certified technicians serve homeowners throughout Erlanger, Fort Mitchell, and the greater Cincinnati metropolitan area, handling heating systems, cooling equipment, and major household appliances from leading manufacturers.

What distinguishes Niceley's from competitors is their manufacturer recognition from both Maytag and Trane, two brands that have awarded them elite dealer status including the Maytag HVAC Dealer of the Year and multiple Trane distinction awards. Their service fleet operates 24 hours a day, 7 days a week with trucks fully stocked for same-day repairs on all major brands. For DIY-minded homeowners, they retail authentic parts for furnaces, heat pumps, and standard appliances, backed by a commitment to upfront pricing and live local assistance whenever customers call.

Customer feedback reveals technicians who persist through complex multi-visit repairs, though some homeowners report frustrations with diagnostic timelines. One review detailed nine service visits spanning over two months to resolve a washing machine with multiple underlying issues, ultimately achieving resolution. Another reviewer required referral to a plumbing partner for valve replacement before their system operated properly. These accounts reflect a company that sees jobs through to completion, even when problems prove more intricate than initial assessments suggest.