Next Generation Plumbing
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Next Generation Plumbing operates in Kentucky's capital city, serving residential clients across Frankfort and surrounding communities throughout Franklin County. The business maintains a 4.2-star average derived from 49 customer reviews posted on major platforms. Operating hours span Monday through Friday from 8 AM to 4:30 PM, with the phone line (502) 352-7278 staffed for appointment scheduling. Several reviewers explicitly praise competitive pricing as a core strength, noting reasonable rates alongside quality artistry.
Customer feedback reveals consistent themes around response time and diagnostic capability. Multiple reviewers recount same-day arrivals during urgent situations, including Jeff's account of a failed water heater requiring immediate replacement. Technicians Mark, Cody, and team members Jill and Christina receive individual recognition for friendly demeanor and thorough explanations. The team handles water heater installations and traditional drain cleaning alongside pre-purchase home inspections.
One detailed review outlines a post-inspection complication involving sewer line diagnostics where the homeowner felt unsupported by follow-up communication. This contrasts with recurring praise from other clients who describe the team as working alongside them to find solutions rather than simply recommending costly replacements. Daryl Six's feedback regarding military discount calculation represents the sole mixed review addressing pricing transparency.
What Customers Say
Positive reviewers consistently mention specific team members by name, while negative feedback centers on a single sewer-line inspection case. Four of seven detailed reviews reference water heater services, suggesting this represents a significant portion of business volume. Pricing appears frequently in reviews with conflicting tones: Angela describes rates as reasonable, whereas Daryl notes the military discount felt underwhelming at roughly three percent savings.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Water Heater Installation and Repair
Replacement of failed units, working with homeowners to select appropriate models, full installation services.
Drain Cleaning and Clearing
Traditional snaking services to address clogged lines, with camera inspection available for complex cases.
Pre-Purchase Home Inspections
Plumbing system evaluations conducted for buyers considering properties, includes sewer main assessment.
General Plumbing Repairs
Diagnostic and repair services covering various residential plumbing issues reported by reviewers.