Anderson

Anderson Heating & Cooling serves residential clients across western Kentucky from its base in Guston. With a perfect 5-star average drawn from 102 client reviews, the company has built its reputation on one guiding principle: answer the phone and show up when promised. Jake Anderson operates the business and handles service calls personally, a model that distinguishes the company from larger operations where homeowners navigate voicemail labyrinths before reaching anyone.

What separates Anderson from competitors is transparency and speed. Multiple reviewers describe calling with a concern and receiving same-day response, sometimes within hours. Before any new equipment installation, Jake keeps existing systems running to avoid leaving homeowners without climate control. Customers note he explains options clearly rather than pushing the most expensive solution, with one reviewer specifically praising his honesty as refreshing compared to other contractors who oversell.

Names surface repeatedly in reviews as proof points. Emily M. needed a complete HVAC installation for new construction and found Jake answered every call and saw the project through. Melissa York required a mini-split in her mobile home and had the system operational by lunch the same day. When Leonard Rogers needed work done, Jake completed it professionally and took time to ensure the details were correct. Kat was referred by a neighbor and received what she described as a fantastic job at a fair price.