Advanced Products & Service , Inc.
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Claim This BusinessAbout Advanced Products & Service , Inc.
Advanced Products & Service, Inc. has served Harrodsburg and the surrounding Kentucky communities for more than two decades, earning a reputation as a dependable residential and light commercial HVAC contractor throughout Mercer County and neighboring regions. The company holds proper licensing for the state and maintains an A+ rating with the Better Business Bureau, providing installation, repair, and preventive maintenance for heating and cooling systems. With a 4.2-star average across 27 verified client reviews, the team handles everything from aging equipment Diagnostics to new system installations for homeowners who expect reliable service and transparent pricing.
What distinguishes this contractor is their commitment to responsive service that larger companies often cannot match. Multiple reviewers highlight same-day arrival for urgent calls, including holidays and weekends when families need climate control the most. The company stocks common Repair Parts and maintains ready-to-deploy technicians across their service territory, allowing them to diagnose and resolve issues in a single visit rather than scheduling follow-ups. Their workforce includes NATE-certified technicians who pursue continuing education to stay current with evolving efficiency standards and emerging HVAC technologies.
Customer reviews repeatedly name specific technicians who delivered exceptional service. Ethan responded on a July 4th holiday weekend to repair a 14-year-old AC unit, arriving the following morning despite the holiday. John and Ryan completed a full HVAC installation for one homeowner, receiving praise for their professionalism and speed. Another reviewer describes how a technician arrived within an hour of their call, diagnosing the issue and restoring cooling before the situation escalated. These named accounts illustrate the company's capacity to handle genuine emergencies with skilled, attentive personnel.
What Customers Say
Twenty-three of 27 reviews award 5 stars, with customers consistently praising same-day response times, courteous technicians, and honest pricing. Negative feedback centers on two isolated incidents involving appointment scheduling and communication rather than technical competency. Reviewers frequently mention specific technicians like Ethan, John, and Ryan by name when describing positive service experiences.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services and replacements for air conditioning systems, including same-day repair for failing units.
Heating System Repair
Furnace and heat pump repairs addressing heating failures in residential and commercial properties.
New HVAC Installation
Full system installation for homes requiring complete heating and cooling equipment replacement.
Preventive Maintenance
Scheduled tune-ups and inspections designed to extend equipment lifespan and maintain efficiency.
Thermostat Service
Thermostat diagnostics, repair, and replacement including smart thermostat integration.
Commercial HVAC Service
Light commercial heating and cooling services for businesses and institutional facilities.