Quality Heating & Cooling

Quality Heating & Cooling operates as an air duct cleaning and full-service HVAC contractor serving Hopkinsville and Clarksville, Kentucky. The company holds a 4.0-star rating compiled from 24 customer reviews, reflecting a moderate but consistent level of homeowner satisfaction. Business hours run Monday through Friday from 8 AM to 4:30 PM, with Saturday and Sunday marked as closed. The contractor maintains multiple contact lines including a Hopkinsville local number, a Clarksville office, and a toll-free line for customer convenience.

This contractor distinguishes itself through in-house sheet metal fabrication capabilities and a dedicated indoor air quality specialty division. The company offers air duct sealing alongside cleaning, addressing a specific need for homeowners managing allergens and dust circulation. Their service menu extends beyond residential work to include commercial HVAC installations and attic insulation, suggesting capacity for larger-scale projects. The website references product knowledge resources and financing options, indicating an awareness of the investment threshold HVAC replacements represent for household budgets.

Customer reviews highlight two technicians by name who addressed urgent situations. Todd responded on New Year's Eve afternoon to diagnose a failing 15-year-old heating system, enabling a same-day replacement by January 2. Eddie arrived at a homeowner's residence by noon after a morning call, persisting until he identified all heat-related problems. A reviewer noted a 45-minute response time during 11-degree weather, with the technician explaining the issue and required repairs. Negative reviews cite recurring AC failures and delayed follow-up on quotes, suggesting inconsistent outcomes on repeat repairs.