Plumb Tite Plumbing & Drains

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Plumb Tite Plumbing & Drains operates as a licensed plumbing contractor serving Independence, Kentucky and surrounding Northern Kentucky communities including Florence and Erlanger. With 620 client reviews yielding a 4.8-star rating, the company has built its reputation through transparent pricing, thorough explanations of repair options, and Technicians who treat homeowner spaces with respect. Weekend availability from 7 AM to 9 PM provides flexibility for residents managing busy schedules who cannot take time off during standard business hours.
Unlike plumbing companies that dispatch inexperienced technicians, Plumb Tite dispatches named professionals including Will Mairose, who completed a hot water heater replacement for a reviewer while simultaneously addressing an unrelated toilet leak at no additional charge. The company also sends technicians with clear communication styles, explaining the entire process before demolition begins so homeowners understand what to expect. Several reviews note pricing came in below competitor estimates, suggesting the company provides value beyond mere affordability.
Customer feedback highlights specific Technicians by name, including Austin, described as professional, personable, and efficient by multiple reviewers. Keith Sharp noted in a February 2026 review that his hot water heater installation was executed flawlessly, though he suggested the team use protective sheeting when working in finished basements to prevent incidental water damage to carpeting. Jennifer Miller reported her technician arrived within the promised estimate window, provided three detailed replacement options with complete pricing, and cleaned the workspace so thoroughly that no evidence of construction remained.
What Customers Say
Three of four full reviews explicitly name technicians, with two highlighting Austin and one naming Will Mairose. Four-star and five-star reviews both praise diagnostic explanation and cleanup standards, though one four-star review identifies a gap in floor protection during basement removals.
Working Hours
| Sunday | 12–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| ThursdayToday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
Services
Hot Water Heater Installation & Replacement
Full replacement including disposal of old units, new unit installation, and system testing with owner operation tutorial.
Hot Water Heater Repair
Diagnostic assessment with transparent explanation of repair versus replacement recommendations.
Leak Detection & Repair
Identification and resolution of hidden leaks including toilet seal failures and pipe junction leaks.
Drain Cleaning & Clearing
Removal of stubborn clogs and buildup affecting flow through kitchen, bath, and laundry drains.
Emergency Plumbing Service
Same-day response capability for urgent issues including failures occurring during weekend hours.
Preventive Maintenance Guidance
Post-service education on maintenance schedules and procedures to extend equipment lifespan.