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Claim This BusinessThompson Heating & Cooling has earned a 4.7-star rating across 121 verified reviews since establishing operations in the La Grange area. The company maintains open 24-hour availability every day of the week, a rare commitment among regional HVAC providers. Serving homeowners across La Grange, Louisville, and the surrounding Kentucky communities, the contractor handles residential heating and cooling projects ranging from routine maintenance to complete system replacements. Their license information is maintained in good standing with state regulatory authorities.
This contractor distinguishes itself through an aggressive financing program offering 0% interest for 60 months on qualifying systems installed before April 30, 2026. The company provides comprehensive service coverage across major equipment categories including furnaces, air conditioners, heat pumps, mini-splits, geothermal systems, package units, and tankless water heaters, a breadth that few contractors in the region match. Their Comfort Club maintenance program offers enrolled homeowners priority scheduling and discounted repairs, while the emergency service guarantee ensures same-day response for system failures regardless of arrival time.
Customer reviews name specific technicians who handled memorable service scenarios. Jacob earned praise for his friendly demeanor and straightforward communication during a heat pump installation, while another reviewer recounted calling back twice after an initial Ruud system install and receiving same-day corrections from responsive technicians who resolved the issue onsite. One reviewer described Thompson technicians as consistently punctual, professional, and technically skilled across multiple system replacements, highlighting the company's reliable dispatch to communities throughout Jefferson and Oldham counties.
Six of seven detailed reviews award 5 stars, with specific technicians like Jacob and Scott receiving named recognition for professionalism and same-day problem resolution. The single mixed review cites multiple service visits and unresolved troubleshooting, while positive feedback emphasizes reasonable pricing, courteous response times, and completion on site during follow-up calls.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heating system services including new furnace installation, annual tune-ups, and diagnostic repairs for all fuel types.
Cooling system services covering AC repairs, refrigerant recharges, filter replacements, and full unit installations.
Installation and repair services for traditional heat pumps and ductless mini-split systems providing dual heating and cooling.
Underground energy system installations leveraging stable earth temperatures for high-efficiency year-round home comfort.
Package unit installations and maintenance for commercial buildings, restaurants, and retail properties.
On-demand water heater installations including tankless unit setup and traditional water heater replacements.
Air filtration, purification, and ventilation improvements addressing allergens, humidity, and indoor pollutants.