Around the Clock Service

Around the Clock Service has been serving Lexington homeowners since 2014, delivering round-the-clock solutions across heating, cooling, plumbing, and electrical systems. The company holds formal licensing in all four trades and operates a fleet of service vehicles positioned throughout the greater Lexington metro area. With 11 verified client reviews generating a 4.6-star average, the company has cultivated a reputation for rapid response and transparent pricing. Dean, the primary service technician, manages dispatch personally and maintains direct communication with customers from initial call through job completion.

What distinguishes Around the Clock Service is their 24-hour availability without premium after-hours surcharges, a policy multiple reviewers explicitly praised. The company handles service calls across all four disciplines in-house, eliminating the need for homeowners to coordinate multiple specialists when complex repairs involve intersecting systems. Their service model emphasizes diagnostic transparency; technicians present itemized estimates before work begins, and no charges apply unless the customer approves the proposed solution. This approach aligns with their stated commitment to treating every interaction as an opportunity to build long-term client relationships.

Customer scenarios from verified reviews illustrate their responsiveness. When Leigh Carney's pipes burst during an early 2015 freeze, Dean arrived within hours, completed repairs, then returned the next day without applying after-hours premium pricing, she described this as thoughtful given how other businesses maximize emergency charges. Tim Hadden's drain cleaning took 15 minutes, yet Dean stayed additional time verifying the work met standards. The company arrived at tabatha ganyard's residence within one hour of her call and maintained fair holiday-weekend pricing despite seasonal demand pressures. Each reviewer emphasizes they'll use no other contractor.