Dickerson's Refrigeration Sales & Service

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About Dickerson's Refrigeration Sales & Service
Dickerson's Refrigeration Sales & Service operates as a commercial refrigerator supplier in Lexington, Kentucky, holding a 3.7-star average rating drawn from 11 customer reviews. The business maintains its primary location in Lexington and serves commercial clients across the central Kentucky region. Potential customers can reach the office directly at (859) 254-1436 during standard business hours. While the company specializes in commercial refrigeration equipment, it also handles residential refrigeration needs as noted by satisfied customers in reviewer feedback.
What distinguishes Dickerson's from other refrigeration contractors in the Lexington area is the breadth of equipment they service, ranging from standard commercial refrigeration units to specialized cryotherapy machines. Multiple reviewers specifically mention the company's competitive pricing, with one customer noting their final invoice came in approximately 40% lower than anticipated. The business has demonstrated capability in handling time-sensitive repairs, including same-day service calls for commercial ice machines and food truck equipment emergencies.
Customer experiences reveal specific technician interactions that shaped service outcomes. Reviewer Kirk Hill specifically names technician Kevin as knowledgeable and polite during his service call, while Jennifer Judd's business received same-day Friday service for a broken ice machine, with repairs completed within 5 business days. Melissa Sturgis's food truck received what she describes as awesome, quick service with continuous updates throughout the repair process. However, the review portfolio shows inconsistency, with two one-star reviews citing communication failures and missed appointments that resulted in customer dissatisfaction.
What Customers Say
Five of seven detailed reviews award five stars, with particular praise for same-day service, competitive pricing, and knowledgeable technicians. Negative reviews cite communication failures and extended wait times rather than technical competency. Customers mentioning specific scenarios highlight quick turnaround on ice machine and food truck repairs.
Services
Commercial Refrigeration Repair
Installation, maintenance, and repair services for commercial refrigeration units including walk-in coolers and display cases.
Ice Machine Service
Specialized repair and maintenance for business ice machines, with same-day service options for commercial clients.
Cryotherapy Equipment Maintenance
Ongoing servicing for cryotherapy machines, a specialized niche not offered by all refrigeration contractors.
Food Truck Equipment Repair
Mobile repair services for food truck refrigeration and cooling equipment, with quick turnaround capabilities.
Emergency Refrigeration Service
Same-day response for refrigeration emergencies affecting commercial businesses.
Residential Refrigeration
Service options for residential refrigeration needs as noted in customer reviews.