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Claim Your Free PageExtreme Heating and Cooling has built a solid reputation in Lexington, Kentucky, earning a 4.5-star average across 16 customer reviews. Travis leads the company as the primary service technician, handling everything from diagnostic calls to full system installations. The business operates primarily in Lexington and the surrounding Fayette County area, responding to both residential service calls and new construction projects. Reviewers consistently mention Travis's willingness to explain technical issues in plain language, ensuring homeowners understand exactly what their systems need and why.
What distinguishes Extreme from neighboring contractors is Travis's emphasis on transparent, budget-conscious service without cutting corners on quality. Multiple reviewers note he worked hard to keep costs down while delivering results that exceeded expectations. The company handles AC and heating system replacements, new construction ductwork installation, and corrective work for airflow problems that other contractors missed. Travis follows through on cleanup, removing all trash and debris after each job, a detail several customers specifically mention.
Customer stories from reviews paint a detailed picture of the work performed. Ben Stevenson's elderly AC unit was restored to better-than-previous function at a lower cost than competing bids. Madeline Smith needed two new units within one year, including an attic renovation with new ductwork, and later called Travis back to address cold bedroom zones; he added dampers alongside the new main unit at minimal additional cost, solving a temperature imbalance other contractors could not resolve. John Gaines notes Travis has trained his crew well, maintaining consistent service quality across multiple calls.
Of 16 reviews, 15 rate Extreme at 5 stars, with customers consistently praising Travis by name. The single 1-star review documents a scheduling and communication failure on a Monday appointment. Positive reviewers mention cost-effectiveness, diagnostic skill, and thorough cleanup, while the negative review focuses solely on the no-call-no-show experience.
Diagnostic services, refrigerant handling, and repair of cooling systems that won't cool or have reduced capacity.
Heat pump and furnace repair services for winter months, ensuring reliable heating in Lexington's cold season.
Full replacement of aging AC or heating equipment with new systems installed at competitive prices.
New construction ductwork design and installation, including attic renovations and system upgrades.
Damper installation and duct balancing to correct uneven heating or cooling across different rooms.