John R Estes Plumbing & Heating

Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About John R Estes Plumbing & Heating
John R Estes Plumbing & Heating operates as a plumbing contractor in Lexington, Kentucky, holding a 4.5-star average across 64 customer reviews. The business maintains standard Monday through Friday availability from 8 AM to 5 PM, serving residential customers throughout the Lexington metropolitan area. As a plumbing-focused contractor, the company handles fixture installations, pipe repairs, water heater services, and drain clearing for homes within the city and surrounding communities.
Specific details about specialized certifications, brand partnerships, or unique service offerings are not available through the business website, which currently cannot be accessed. Without verified information about particular repair specialties, equipment brands carried, or warranty programs, potential customers should contact the office directly at (859) 253-4766 to discuss specific plumbing needs and confirm service capabilities before scheduling an appointment.
Customer reviews highlight two technicians by name for positive service experiences. Brandon and his team member received praise for installing a water heater while being respectful of a customer's home. Another reviewer described Brandon, Justin, and additional team members fixing a problem that proved unusually difficult due to outdated parts, noting they did not stop until all issues were resolved and delivered excellent service at a reasonable price. However, negative reviews detail serious concerns: one homeowner reported toilet flange damage across four installations resulting in water damage to a finished basement, with the owner failing to return phone calls after receiving photo documentation. Another customer described the service as unprofessional and recounted being hung up upon while attempting to communicate a preference for text-based communication.
What Customers Say
Three of five detailed reviews award 5 stars, praising specific technicians by name for resolving difficult repairs and respectful on-site conduct. Negative reviews raise concerns about pricing, service quality, and communication, with two reviewers reporting unresolved issues and one describing being disconnected during a phone call.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Water Heater Installation
Professional installation of hot water heaters, with technicians noted for respecting customers' homes during service calls.
Toilet Installation & Repair
Installation of multiple toilets; reviews indicate this service has generated customer complaints regarding damage and pricing.
Drain Clearing & Clog Removal
Services to clear blocked drains and pipes; one reviewer reported a clog was not resolved on their service visit.
Pipe Repair & Replacement
Repair of pipe systems, including work on outdated parts that complicated the original service call.
General Plumbing Maintenance
Ongoing plumbing maintenance services for residential properties throughout the Lexington area.