Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as a certified appliance repair specialist serving Lexington, Kentucky and surrounding communities. The business maintains a strong 4.5-star rating compiled from 110 customer reviews, reflecting consistent service quality across washer, dryer, refrigerator, and dishwasher repairs. Technicians employed by the company arrive within scheduled windows and work methodically through diagnostic processes, explaining each step to homeowners as repairs progress.
This service provider distinguishes itself through direct partnerships with major home warranty companies, positioning them as an authorized repair vendor for policyholders needing appliance coverage. Their service menu encompasses both laundry equipment and refrigeration systems, allowing customers to consolidate repair needs with a single provider. Unlike independent technicians who may lack corporate support infrastructure, this operation can coordinate parts sourcing and scheduling through larger organizational channels.
Customer experiences highlight specific technicians making meaningful differences during service calls. Steven earned particular recognition for diagnosing a challenging washer and dryer combination, thoroughly explaining findings while maintaining courteous demeanor throughout the visit. Another reviewer documented Stephen achieving successful diagnosis and repair within the same week, transforming a potentially prolonged inconvenience into a resolved household matter efficiently. These individual techhnician contributions appear to drive overall satisfaction despite operational frustrations that surface in fewer reviews.
What Customers Say
Of 110 reviews, 5 cite specific technicians by name in positive contexts, with Steven, Johnny, Steve, Jonathan, and Stephen each receiving explicit commendation. Negative feedback centers on communication gaps and extended resolution timelines rather than technical competence.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| SaturdayToday | 6 AM–10 PM |