Thermal Equipment Sales Co Inc

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About Thermal Equipment Sales Co Inc
Thermal Equipment Sales Co Inc operates as a heating equipment supplier in Lexington, Kentucky, earning a 3.9-star average rating across seven customer reviews. The business maintains standard weekday hours from 7:30 AM to 4:15 PM, closing on weekends. This locally situated supplier serves residential and commercial clients seeking heating solutions within the Lexington metropolitan area. Prospective customers can reach the office directly at (859) 255-9665 during posted business hours.
Drawing directly from authenticated customer feedback, multiple reviewers commend the company's comprehensive product range and knowledgeable staff. Matthew Howard specifically lists Cooling Tower Cleaning and Service, HVAC Service and Repair, Plumbing Service and Repair, and Ice Machine Cleaning and Repair among the capabilities offered. Emma Bane and Emogene Bane both highlight personalized guidance throughout their purchasing experience, noting the team helped identify appropriate equipment for their specific needs. The positive reviews emphasize product quality, industry knowledge, and attentive customer service as distinguishing characteristics.
Customer experiences detailed in reviews reveal specific service scenarios. Both Emma Bane and Emogene Bane describe smooth transactions with continuous communication from the Thermal team. Matthew Howard specifically recommends inquiring about personalized preventative maintenance schedules, suggesting the company offers customized service plans. Two negative reviews exist, with Joel Busa documenting a 2013 order dispute involving delayed communication about a baseboard heater, and Maureen Sanders offering broader criticism without specifying particular incidents.
What Customers Say
Four of seven reviewers awarded five stars, praising product quality and staff helpfulness. Both Emily Bane and Emogene Bane highlight the team's guidance and responsiveness, while Matthew Howard notes specific services including cooling tower maintenance and HVAC repair. Negative reviews from Joel Busa and Maureen Sanders cite communication failures and workplace culture concerns respectively.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:15 PM |
| Tuesday | 7:30 AM–4:15 PM |
| Wednesday | 7:30 AM–4:15 PM |
| Thursday | 7:30 AM–4:15 PM |
| Friday | 7:30 AM–4:15 PM |
| SaturdayToday | Closed |
Services
Heating Equipment Sales
Supply and installation of heating systems for residential and commercial applications in Lexington.
Cooling Tower Service
Professional cleaning and maintenance services for commercial cooling tower systems.
HVAC Service and Repair
General heating, ventilation, and air conditioning repair and maintenance for various system types.
Plumbing Service and Repair
Plumbing repair services complementing core HVAC offerings, as noted in customer reviews.
Ice Machine Maintenance
Cleaning and repair services for commercial ice machine equipment.
Controls and Diagnostics
Technical control system services and diagnostic assessment for HVAC systems.