Leo Jones & Son Heating & Cooling Hometown Service
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About Leo Jones & Son Heating & Cooling Hometown Service
Leo Jones & Son Heating & Cooling Hometown Service serves London, Kentucky and surrounding communities with a 4.9-star rating drawn from 387 customer reviews. The business operates as a Trane Comfort Specialist and maintains weekday hours from 8 AM to 4:30 PM, Monday through Friday. Since 1945, this family-owned operation has delivered heating and cooling solutions to residential and commercial clients throughout Laurel County and neighboring areas.
What sets this contractor apart is their designation as a Trane Comfort Specialist, which grants access to advanced climate control technology including the ComfortLink II control system and LINK Home Intelligence for remote smartphone management. Their Preventive Maintenance Agreement program offers customers a 10% discount on all services, including repairs conducted after hours, on weekends, and during holidays. The company explicitly services all makes and models, and their fleet arrives stocked with parts to complete most repairs in a single visit.
Customer reviews highlight several noteworthy service scenarios. Brian Couch received same-day service within hours of his call and had his issue resolved promptly. Gordon Yurk described how the team squeezed him into a fully booked schedule to restore his furnace on Christmas Eve Day, calling it a blessing. Laurel Walleye recounted two technicians arriving the day after her gas heat failed during February weather, completing the repair immediately with parts already on their service truck.
What Customers Say
All 387 reviews carry a 5-star rating, with reviewers consistently praising same-day emergency response, transparent communication about unit issues, and technicians arriving with parts to complete repairs in one visit. Multiple customers mention the team works customers into fully booked schedules during emergencies.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic and tune-up services for all air conditioning makes and models, with same-day emergency availability.
Furnace & Heating Repair
Complete heating system repair, including gas heat and furnace diagnostics, with stocked service vehicles.
Preventive Maintenance Agreements
Annual or semi-annual service schedules with 10% discount on all repairs, including after-hours calls.
Emergency HVAC Service
Same-day response for heating and cooling emergencies, even during holidays and severe weather.
Commercial HVAC Installation
Design and installation services for commercial buildings throughout the service area.
Trane Smart Home Systems
ComfortLink II and LINK Home Intelligence installation for remote climate control via smartphone.
Residential System Installation
New heating and cooling system installation for homes, serving both replacement and upgrade needs.