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About Appliance Professionals
Appliance Professionals is a locally owned and operated appliance repair contractor serving Louisville and Oldham County, Kentucky. With 354 verified reviews earning a 4.9-star average, the business has built a strong track record since opening its doors. Serving primary communities including Louisville, La Grange, Crestwood, Prospect, and Shelbyville, the company dispatches trained technicians to troubleshoot and repair household appliances across both urban and suburban neighborhoods in the region. Their service model emphasizes same-day availability, honest upfront pricing, and warranty coverage on all completed repairs.
What distinguishes Appliance Professionals from competitors is their commitment to arriving with parts stocked for most common repairs, enabling single-visit resolutions wherever possible. The company services all major appliance brands without favoring any single manufacturer, allowing technicians to recommend the most appropriate solution based on the specific make, model, and age of equipment rather than inventory constraints. Every repair receives documented warranty coverage, giving customers confidence in the longevity of the work performed. This parts-first approach, combined with transparent diagnostics, helps homeowners avoid repeat service calls and unnecessary follow-up appointments.
Customer reviews repeatedly highlight a technician named Lamar, who consistently appears in five-star feedback for his communication skills and technical knowledge. Multiple reviewers describe scenarios where Lamar diagnosed problems over the phone, helping customers understand repair costs before committing to service visits. One reviewer notes Lamar arranged installation of a new dishwasher within one week during the holiday season after the customer handled procurement independently. Another review describes a same-day response during a critical appliance failure, with Lamar arriving within the promised time window and completing the repair on the first visit using parts carried on the service truck.
What Customers Say
All 354 reviews are five-star ratings, with customers consistently praising quick response times, Lamar's technical knowledge, and the convenience of online scheduling. Multiple reviewers mention repair warranties and upfront pricing as reasons they would call Appliance Professionals again.
Services
Washer Repair
Front-load and top-load washer diagnosis for won\'t start, fill, spin, leaks, shaking, drainage, control board, and lid switch issues.
Dryer Repair
Gas and electric dryer service for no heat, drum not tumbling, heating element replacement, thermostat, and igniter repairs.
Refrigerator Repair
Cooling diagnostics, compressor analysis, ice maker and water dispenser repair, strange noises, and leak detection.
Oven and Range Repair
Igniter replacement, heating element swap, temperature calibration, and control board repair for gas and electric setups.
Dishwasher Repair
Drainage and pump fixes, cleaning performance issues, door latch repair, seal replacement, and control panel troubleshooting.
Freezer and Specialty Appliances
Chest freezer, upright freezer, microwave, and ice maker repair including frost buildup and component failures.