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About Bryants Plumbing&HVAC
Bryants Plumbing & HVAC operates as a dual-trade contractor serving commercial and residential clients across southeastern Kentucky, including Corbin, Lexington, Richmond, and the surrounding communities. The company holds a 4.1-star rating drawn from 11 customer reviews, reflecting a mixed track record that warrants careful consideration before calling. Their service menu spans air conditioning, heating, water heaters, tankless systems, sewer line repair, and full-scale commercial plumbing for new construction and renovation projects.
With more than 28 years in the industry, Bryants positions itself as an experienced option for complex plumbing and HVAC challenges. The company maintains capabilities in commercial and industrial systems alongside residential work, offering services across sewer line replacement, water line repair, and new construction plumbing. Their service area extends from Corbin outward to communities including Williamsburg, Harlan, Barbourville, Middlesboro, Pine Knot, and Whitley City, making them a regional option for trade work in parts of Kentucky that may see fewer specialized contractors.
Customer experiences reveal notable contrasts in service quality. Reviewers Anna Smith and Kylee Brown praised technicians Sam and Bo for accommodating same-day estimates during extreme heat and working around busy schedules, with one reviewer noting gratitude for financing assistance on a full unit replacement. However, reviewer Jenna Babilonia described a scenario where only half the necessary HVAC work was completed, leaving heating bills between $300 and $500, and subsequent attempts to address the issue required significant homeowner effort. Reviewer Stacy Griffith noted the company failed to return calls for follow-up plumbing work. These accounts suggest that while capable technicians exist, communication and thoroughness vary by job.
What Customers Say
Three of five detailed positive reviews specifically name Sam or Bo as technicians who accommodated same-day estimates and worked around homeowner schedules. Negative reviews cite incomplete HVAC work, unresponsive callbacks, and a lack of proactive assessment of entire systems rather than individual components.
Services
Air Conditioning
Installation, repair, maintenance, and replacement for residential and commercial cooling systems.
Heating
Furnace and heating system repair, installation, and maintenance for homes and businesses.
Commercial Plumbing
Full-scale plumbing for commercial new builds, renovations, remodels, and industrial facilities.
New Construction
Plumbing and HVAC installation for newly constructed residential and commercial buildings.
Sewer Line Repair & Replacement
Diagnosis, repair, and full replacement of damaged or failing sewer lines.
Water Heater Services
Installation and repair of traditional and tankless water heater systems.
Water Line Repair & Replacement
Service for damaged or leaking water supply lines entering the property.
Toilets, Faucets, Sinks & More
Residential fixture repair and installation including toilets, faucets, sinks, and related plumbing.