D&M Service Company Inc.

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D&M Service Company Inc. has served Louisville homeowners for more than two decades, building a reputation as a stalwart presence in the local HVAC industry. The company holds strong standings with an average rating of 4.3 stars across 12 homeowner reviews, reflecting a consistent track record of completed repairs and maintenance visits. Operating from their Louisville base, the team dispatches technicians throughout the greater metro area, including neighborhoods such as St. Matthews, Jeffersontown and the east end precincts. Their physical location enables rapid dispatch times for both scheduled appointments and urgent calls when climate control systems fail.
Without published website details outlining specific brand partnerships or advanced certifications, D&M Service Company positions itself as a generalist air conditioning contractor focused on core residential services. The company maintains regular business hours six days per week, closing on Sundays to accommodate standard rest. Their long operational tenure in Louisville translates to accumulated familiarity with the range of housing stock found across olderestablished neighborhoods and newer subdivisions alike, enabling technicians to diagnose issues efficiently based on patterns observed over thousands of service calls.
Reviewers who experienced urgent situations highlight same-day response as a defining trait. When Bethany Butler called reporting a non-functioning air conditioner, technician Bryan arrived the same day, restored operation and answered all questions thoroughly. Luanne Tichenor references Daryl and Brian completing service for herself and her husband over more than ten years, praising their quick turnaround, courteous manner and competitive pricing compared to competing companies. These accounts illustrate how long-term relationships with named technicians shape customer loyalty.
What Customers Say
Three of six positive reviewers specifically praise same-day or quick arrival, with Bryan earning mention for his diagnostic explanations. Negative reviews center on communication breakdowns rather than technical skill, citing no-show appointments and unreturned calls over multiple days. Five-star ratings often reference decade-plus customer relationships.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | 9 AM–5 PM |