Igloo Heating And Air

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Claim This BusinessAbout Igloo Heating And Air
Igloo Heating And Air maintains a physical presence in Louisville, Kentucky, fielding a client-facing operation backed by a 4.0-star rating drawn from four published reviews. The company advertises round-the-clock availability across six days, with Sundays reserved for rest. Though the exact founding year remains unpublished, documented customer feedback confirms sustained operation within the Jefferson County market, extending service reach northward into Oldham County and eastward through Shelby County. Readers evaluating this contractor encounter a that has accumulated verifiable public recommendations alongside constructive critical assessment.
Customer endorsements funneling through review platforms consistently reference professional demeanor and transparent pricing structures. Cameron Schanie labels the outfit the most honest and fair option locally, noting excellent work rendered at great pricing. L F seconds this sentiment, characterizing the interaction as a literal lifesaver delivered by knowledgeable technicians at reasonable cost. LastLaugh715 highlights (punctuality) and clear communication as distinguishing attributes from initial contact through job completion.
Acknowledging the single one-star review, prospective clients observe documented concerns about appointment reliability and communication delays. Reviewer Kayla Penix describes a two-appointment sequence wherein expected arrivals materialized three hours beyond agreed windows despite confir mation calls and ETA requests. This represents the sole substantive criticism across four publicly verifiable accounts, contrasting sharply against three five-star evaluations praising quality service. The polarized nature of available feedback suggests potential variability in scheduler dispatch or route coordination rather than technical capability.
What Customers Say
Three of four reviewers award perfect scores while citing specific positive attributes. Cameron, L F, and LastLaugh715 independently mention honesty, professionalism, and knowledgeable service delivery. One one-star account from Kayla Penix documents failed appointments and communication gaps, representing the sole negative datapoint.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
Twenty-four-hour response capability for heating and cooling system failures requiring immediate attention.
System Installation
New equipment setup including heat pump and conventional split-system replacements.
Preventive Maintenance
Scheduled tune-ups designed to extend equipment lifespan and maintain manufacturer warranty coverage.
Diagnostics & Troubleshooting
Systematic fault identification employing technical knowledge to pinpoint root causes accurately.
Indoor Air Quality Assessment
Evaluation of residential airflow and filtration to address homeowner comfort and health concerns.
Ductwork Evaluation
Inspection of distribution infrastructure for leaks, blockages, or efficiency degradation.