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Claim This BusinessAbout N&B HVAC, LLC
N&B HVAC, LLC operates as a heating and cooling contractor serving Spencer, Bedford, and surrounding Southern Indiana communities. The company holds strong local standing with a 4.8-star average compiled from 22 homeowner reviews on major platforms. Multiple customers note technician Nick Houck as the primary contact, describing him as responsive and willing to explain repair options before proceeding with work. The business handles both heating system repairs and air conditioning replacements, with recent work history spanning new furnace installations, condenser unit swaps, and mini-split configurations.
This contractor differentiates through rapid response capabilities that several reviewers specifically mention. During one of summer's hottest weeks, Nick arrived the same day when a customer's AC failed unexpectedly. Another review describes a next-day diagnostic visit followed by complete equipment replacement within 24 hours. The company works with standard residential HVAC equipment including furnaces, central air conditioning, and ductless mini-split systems. Customers utilizing home warranty programs, particularly American Home Shield, report smooth coordination between the warranty provider and N&B HVAC for covered repairs.
Customers consistently highlight Nick's communication style and respect for homeowner involvement in repair decisions. One Spencer resident described feeling informed about cost estimates and timeline expectations throughout a furnace and AC replacement project. Reviewers working through home warranty claims note the company coordinated directly with the warranty service, ordering parts and completing repairs without requiring extensive homeowner follow-up. The combination of same-day availability during emergencies, willingness to explain repair options, and ability to work with third-party warranty providers appears to drive the company's reputation in this regional market.
What Customers Say
Twenty-one of 22 reviews award five stars, with customers specifically praising same-day response during extreme heat, next-day diagnostics, and complete unit replacements within 24 hours. Negative feedback centers on a single incomplete review citing new construction experience, contrasting with overwhelmingly positive residential service feedback.