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About Pickett Heating & Cooling
Pickett Heating & Cooling operates as an HVAC contractor serving Louisville, Kentucky. The business holds a 5.0-star rating derived from a single customer review, reflecting a flawless satisfaction record for the company. This contractor focuses on residential heating and cooling system needs within the Louisville metro area, providing installation and service solutions for local homeowners.
The contractor maintains a Trane dealer relationship, specializing in new unit installations for residential properties. A distinguishing aspect of their service approach involves providing customers with comprehensive written cost estimates that itemize both base equipment pricing and associated extras. This transparency in pricing allows homeowners to understand the complete investment before work begins, reducing uncertainty around final expenses.
A reviewer recounted an installation experience where the contractor delivered a free window air conditioning unit to ensure the household could sleep comfortably while the primary system was being installed. The reviewer described receiving clear timelines for both equipment delivery and installation completion, emphasizing that the contractor communicated expected durations upfront. This attention to customer comfort and proactive communication resulted in the reviewer expressing long-term loyalty to the business.
What Customers Say
The single 5-star review praises transparent written pricing, clear timeline communication, and a free temporary cooling solution provided during installation. The reviewer uses strong language about future business, indicating exceptional customer retention.
Services
New AC & Heating System Installation
Complete residential HVAC system installation including new Trane equipment setup and configuration.
Written Cost Estimates
Itemized written estimates covering equipment cost and all associated extras for full transparency.
System Replacement
Older system removal and replacement with new heating and cooling equipment.
Temporary Cooling Solutions
Provision of temporary cooling equipment during major installation projects for customer comfort.
Project Timeline Communication
Timeline communication for delivery and installation phases, keeping homeowners informed throughout the process.
HVAC Repair & Maintenance
Service and repair work for existing residential heating and cooling systems.