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Claim This BusinessQuality Heating & Air LLC has built a strong presence in Louisville's HVAC scene, earning a 4.9-star rating across 150 reviews. The company operates Monday through Friday from 8 AM to 5 PM, serving homeowners throughout Jefferson County and surrounding Louisville neighborhoods. Recent customer feedback highlights their work on emergency replacements and ongoing maintenance contracts, with some clients relying on their services for over eight years.
From the reviews, Quality Heating & Air handles complex system replacements including furnace and AC installations completed in a single day, along with ductwork modifications and thermostat upgrades. The team takes time to explain system operations using clear language and works around homeowner schedules. Several reviewers specifically mention honest pricing and thorough cleanup after projects, with technicians treating customer homes with care.
Customers mention Austin, the owner, coordinating a same-day installation during a summer heat wave after discovering three non-functional HVAC systems in a new home. Technician Todd resolved an ongoing furnace drain issue and walked the homeowner through maintenance requirements for their specific unit. Another crew handled a complete furnace and AC replacement with detailed explanations of the new equipment.
All 23 sampled reviews award 5 stars, with 7 reviewers specifically naming Austin or Todd and praising their communication style. Four reviewers mention same-day or next-day response for urgent issues, while 3 highlight fair pricing compared to other estimates.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Complete furnace and air conditioner installation, including new ductwork and thermostat setup.
Diagnostic and repair services for heating and cooling systems, including furnace drain issues.
Preventive maintenance contracts to keep systems running efficiently and extend equipment life.
Additional duct work services for new systems or home additions.
New thermostat installation and setup with system replacements.
Same-day response for urgent heating and cooling failures.