Sears Appliance Repair

Sears Appliance Repair holds a 4.7-star average across 34 customer reviews in Louisville, Kentucky. The service team operates seven days a week from 6 a.m. to 10 p.m., handling common household appliance malfunctions for residents throughout the Louisville metro area and surrounding neighborhoods. Homeowners considering this company can reach the Louisville office directly at (502) 912-9689.

Customers frequently mention communication and scheduling hurdles when describing their experience with this service provider. Several reviewers note that appointment delays and AI-driven administrative processes created frustration, while others describe smooth, straightforward repairs completed without complications. The contrast in customer narratives suggests that individual technician assignments and parts availability may significantly influence job outcomes.

Positive reviews highlight technicians who explain repair procedures clearly and work efficiently. One reviewer describes Jon as polite and professional, noting he provided helpful maintenance advice after diagnosing a washer leak. Negative feedback centers on extended wait times between initial calls and service visits, with one customer reporting a two-week initial delay followed by additional scheduling complications. Homeowners may benefit from confirming technician arrival windows and verifying part availability before committing to a service appointment.