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About Sinnett's HVAC Services
Sinnett's HVAC Services operates in Louisville, Kentucky, delivering residential and light commercial heating and cooling solutions. The company holds a 4.5-star average across 12 verified client reviews, with five-star ratings representing three-quarters of feedback. Owner Chad Sinnett appears to lead service calls personally, and the firm maintains a Ruud Pro Partner designation indicating factory-trained expertise on Ruud equipment lines.
The Ruud Pro Partnership distinguishes Sinnett's from standard HVAC providers, granting access to proprietary installation protocols and preferred parts sourcing. Review accounts describe same-day system replacements, with one technician unloading a new cooling system just two hours after initial contact. Several clients note the crew arrived within hours of emergency calls, completing installations by afternoon. The company also handles thermostat upgrades and ductwork cleaning as complementary services during main equipment installs.
Customer accounts reveal the hands-on approach driving client satisfaction. When Khaodic Khalm's rental house AC failed, Chad Sinnett arrived within two hours, removed the old air handler, and had a new system operational by mid-afternoon, including fresh duct cleaning and thermostat installation, all while leaving the home spotless. John G reported a Saturday quote converting to Tuesday completion. Terri Robertson praised both technical skill and communicative professionalism throughout her installation.
What Customers Say
Ten of twelve reviewers award five stars, citing rapid response times and thorough installations. Negative feedback from a single reviewer describes duct-leak repairs and a later coil failure after three years. Positive reviewers specifically name Chad and credit him with same-day arrival, while three clients highlight the company's willingness to handle urgent calls outside normal business hours.
Services
AC & Heating Installation
New system installation using Ruud equipment, with same-day replacement options documented across multiple reviews.
Emergency HVAC Repair
Urgent repair dispatch for system failures, with technicians arriving within hours of contact.
Ductwork Inspection & Cleaning
Duct assessment and cleaning performed during new installations, addressing leaks identified in post-installation reviews.
Thermostat Installation & Upgrade
Smart thermostat installation offered as standalone service or paired with full system replacement.
Preventive Maintenance
Seasonal tune-ups and system inspections to maintain equipment longevity and efficiency.