Southern Plumbing & Heating Inc

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About Southern Plumbing & Heating Inc
Southern Plumbing & Heating Inc operates as a plumber serving Louisville, Kentucky, with a 3.9-star rating drawn from 23 customer reviews. The business maintains round-the-clock availability, accepting service calls seven days each week including holidays. Residents in Louisville and surrounding Jefferson County can reach the company directly at (502) 636-5171 for plumbing needs ranging from routine repairs to emergency situations. The contractor holds no publicly listed founding year or license number in available records, and the review sample reflects mixed experiences alongside satisfied customers.
The company positions itself as a smaller local operation, with multiple reviewers characterizing the business as a small local company that avoids aggressive upselling tactics. This approach resonates with customers who value straightforward pricing and honest assessments rather than costly recommendations for unnecessary work. The 24-hour availability distinguishes the contractor from operations with standard business hours, providing an option for homeowners facing plumbing emergencies outside typical weekday schedules.
Two customers specifically named a technician they worked with, with Tom receiving recognition from multiple reviewers for efficient, honest service. One reviewer recounted that Tom saved their leaky floors, describing the plumber as pleasant, hardworking, and honest while noting he answered all questions thoroughly. A separate reviewer credited Tom with saving their family on Christmas Day, calling the work outstanding and reasonably priced, and noting Tom has been with the company for over 30 years. Another customer experienced a four-day delay between their service call and the technician arrival, expressing appreciation for the eventual resolution but stating dissatisfaction with the timeframe.
What Customers Say
Four of five detailed reviews award five stars, with customers praising same-day arrival, diagnostic skill, and honest recommendations. One four-star review cites a four-day wait for service as the primary concern, while positive reviews specifically mention technician Tom and describe the work as reasonably priced.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Emergency Plumbing Repair
Available 24 hours daily including holidays for urgent leaks, pipe bursts, and water outages.
Leak Detection & Repair
Technicians diagnose and fix leaky faucets, pipes, and flooring damage.
Drain Cleaning
Clearing clogged drains and sewer lines using professional equipment.
Toilet & Fixture Service
Installation and repair of toilets, including sourcing specific parts like tank lids.
Water Heater Installation
Replacement and installation of water heating systems.