Tech Guy

Heating contractor
4.9(235 reviews)
Tech Guy

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About Tech Guy

Tech Guy Heating & Cooling has served Louisville residents since 2017, building a reputation through 235 client reviews that average 4.9 stars. The locally owned contractor holds proper licensing for Kentucky and handles heating system installations, repairs, and ongoing maintenance for homeowners throughout Jefferson County and surrounding communities including Okolona, Fern Creek, and St. Matthews. Clients consistently note the team's punctuality and transparent pricing, with one recent reviewer specifically praising how the crew arrived on schedule and delivered competitive quotes compared to larger regional competitors.

Without access to the company website, this analysis draws entirely from verified customer experiences. Multiple five-star reviews describe same-day response to service requests, with technicians arriving within hours of initial contact. The contractor handles both new equipment installations and retrofits, having completed furnace replacements, air conditioning upgrades, and water heater conversions for long-term clients. Several reviewers mention receiving follow-up maintenance tips and scheduling reminders, suggesting organized customer relationship management.

Two customers specifically named technicians who resolved urgent situations. A home daycare owner described how Joe guided her through temporary steps to restore heat before the morning arrival of children, praising both Joe and Justin for professional communication during a stressful cold-snap emergency. Another reviewer credited the owner directly with providing an honest duct cleaning assessment and thoroughly explaining options rather thanrecommending unnecessary work.

What Customers Say

Six customer reviews show overwhelmingly positive sentiment, with five awarding five stars for qualities including politeness, expertise, same-day response, and fair pricing. Technicians Joe and Justin received direct name recognition across multiple positive reviews for explain things clearly and offering maintenance guidance. One single one-star review documents a 2023 installation with subsequent problems requiring system replacement, noting mold discovery during the remediation process.

4.9 · 235 reviews
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Services

Furnace Installation & Replacement

New heating system installation including equipment recommendations and transparent pricing from licensed technicians.

AC System Installation

Cooling system replacement for outdoor units and indoor components with same-brand equipment matching.

Furnace & AC Repair

Diagnostic services and repair work for heating and cooling systems, with emergency call capability.

Water Heater Services

Replacement and installation of water heating equipment, with one reviewer documenting same-day quote turnaround.

Duct Cleaning

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Preventive Maintenance

Ongoing service agreements with scheduling reminders and technicians who provide maintenance tips.

Frequently Asked Questions