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Claim This BusinessWilliam Branch & Son Plumbing Heating & Cooling Inc. has served the Louisville area as a family-owned contractor for multiple generations, earning a 4.7-star rating across 14 verified customer reviews. The business handles both residential plumbing and HVAC repair, operating Monday through Friday from 8 AM to 4:30 PM. Homeowners in Louisville and surrounding Kentucky neighborhoods can reach the team at (502) 458-3246.
What distinguishes William Branch & Son from larger corporate HVAC companies is their dual trade expertise under one roof. Rather than calling separate plumbers and HVAC technicians, customers receive coordinated service for both plumbing issues and cooling system repairs from a single team they already know and trust. The company maintains fair, competitive pricing and stands behind their workmanship, a practice several reviewers specifically mentioned as a reason they keep calling back.
Reviewers frequently mention specific team members, including Danny who diagnosed and repaired an AC refrigerant leak in just 20 minutes, restoring cooling to a home when the system would not cool. Elizabeth in the office receives consistent praise for prompt, attentive customer service. One reviewer noted their church bulletin discovery led to years of reliable service, calling the company their go-to recommendation for plumbing needs.
13 of 14 reviewers awarded 4 or 5 stars, praising quick response times, honest diagnostics, and fair pricing. Negative reviews cite billing delays and unexpected costs rather than service quality.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Cooling system diagnostics, refrigerant leak repair, and tune-ups for residential AC units.
Sink, tub, and shower drain cleaning for clogs and slow drainage issues.
Furnace repair and heating system maintenance for Louisville winters.
Traditional and tankless water heater service and replacement.
Diagnostic service to locate hidden leaks in pipes, walls, and ceilings.
Faucet, toilet, and bathroom fixture installation and replacement.