Kerr Heating & Cooling, Inc
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Claim This BusinessAbout Kerr Heating & Cooling, Inc
Kerr Heating & Cooling, Inc has served residential clients in Mount Vernon and throughout Pulaski County since its founding. The company holds Kentucky state HVAC licensing and maintains an A+ rating with the local Better Business Bureau. With 24 verified customer reviews averaging 4.7 stars, the contractor has built a repeatable service track record for homeowners who need reliable heating and cooling repairs or replacements. Service calls are handled Monday through Friday from 8 AM to 6 PM, and the team responds to urgent situations when staffing allows.
The contractor differentiates through personal attention and transparent diagnosing. Multiple reviewers note that technicians take time to explain what went wrong with equipment, walk homeowners through basic maintenance they can perform themselves, and show the actual parts that failed. This educational approach helps clients make informed decisions about repair versus replacement. The company also offers same-day service for urgent calls when a technician is available, and reviewers consistently mention fair, Affordable pricing without surprise charges.
Named technician Nathan receives repeated recognition across six of seven published reviews. Customers describe him arriving on time with accurate arrival windows, diagnosing complex problems other contractors missed, and staying to explain maintenance procedures. One household describes Nathan responding on Christmas Day and servicing their system the following morning. Another review details Nathan solving a persistent problem that three prior technicians could not resolve. These scenarios illustrate why satisfied clients recommend the company to neighbors.
What Customers Say
Four of seven reviewers specifically name Nathan as the technician who delivered their service, praising his diagnostic skill and honesty. All five-star reviews mention same-day resolution or fair pricing, while the single negative review cites a scheduling failure rather than service quality. This pattern suggests the company performs well when appointments are kept.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Services
Heating Repair & Tune-Ups
Gas furnace diagnosis, ignitor replacement, thermostat calibration, and seasonal startup inspections.
Cooling Repair & Maintenance
AC refrigerant leak detection, capacitor replacement, condenser cleaning, and annual pre-summer checkups.
New Equipment Installation
Full system replacement including outdoor condenser, indoor coil, and thermostat setup.
Ductwork Evaluation
Airflow testing and duct inspection to identify restriction or leakage affecting system efficiency.
Emergency Service Calls
Urgent diagnosis and repair for heating failure during cold weather or AC loss during summer heat.
System Maintenance Education
Technician demonstrations of filter changes, basic troubleshooting, and seasonal prep steps homeowners can perform.