Thornton Heating & Air Inc

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Claim This BusinessAbout Thornton Heating & Air Inc
Thornton Heating & Air Inc has served Murray and the surrounding Calloway County community as a licensed HVAC contractor since 1981, accumulating 50 customer reviews that average 4.6 stars. The company operates Monday through Friday from 7 AM to 4 PM, providing residential and light commercial heating and air conditioning services. Owner Cole Ramsey personally handles service calls, and technicians maintain NATE certification for heating and cooling system installations.
What distinguishes Thornton Heating & Air from regional competitors is the team's commitment to same-day emergency response, even when issues arise outside normal business hours. The company handles new system installations, including Historic home HVAC upgrades requiring custom ductwork, as well as commercial refrigeration repairs for restaurants and retail establishments. Technicians communicate clearly about repair options and pricing before beginning work.
Recent reviews illustrate the company's responsiveness: when Ethan's HVAC unit failed on December 30th, Cole Ramsey arrived by 10 AM and had the system operating by noon. During a July 4th weekend emergency, a technician reached Brady Schaaf's property within 20 minutes of the evening call. Sally S reported that Cole diagnosed her non-functioning furnace the following day, completing the repair while saving her money compared to competitor estimates.
What Customers Say
Eight verified reviewers awarded perfect 5-star ratings, with six explicitly mentioning fast or same-day service. Three customers named Cole Ramsey as their technician, highlighting his diagnostic skill and honest communication about repair options.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnoses cooling system failures, performs seasonal tune-ups, and replaces AC components using OEM parts.
Heating System Repair & Replacement
Furnace and heat pump repairs, emergency heating diagnostics, and new heating unit installations.
New HVAC Installation
Complete system replacements including historic home installations requiring custom ductwork design.
Commercial Refrigeration Service
Repairs refrigerated display cases and walk-in coolers for restaurants and retail establishments.
Emergency After-Hours Service
Same-day response capability for urgent HVAC failures outside standard business hours.