American Heating and Cooling

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Claim This BusinessAbout American Heating and Cooling
American Heating and Cooling has held firm in Pikeville for 23 years as the only veteran-owned and operated HVAC company serving eastern Kentucky. With 119 client reviews earning a 4.7 average rating, the company maintains a strong reputation across Pike County and neighboring communities such as Wheelwright and Elkhorn City. Their team handles residential heating, cooling, air quality systems, and generator installations from a centrally located office on South Mayo Trail.
What separates this contractor from others in the region is their direct access to major equipment manufacturers including Carrier, American Standard, Daikin, and Generac. As an authorized dealer for these brands, they can source parts and warranty work without third-party delays. Their indoor air quality division stands out with UV air purifiers, heat recovery ventilators, and whole-home humidification systems that address the region's humidity swings. The company also offers financing options and participates in manufacturer rebate programs.
Customer reviews highlight specific experiences with the team. Will C describes working with Kyle to replace an aging heat pump, praising the seamless carrier system installation completed in a single afternoon despite complex scheduling. Lucas Bennett notes a same-day emergency call after his heat pump failed during the first cold snap, with the technician diagnosing a cycling issue that lowered his monthly power bill by forty dollars. Both reviews mention transparent pricing and honest assessments.
What Customers Say
Four of five featured reviewers award five stars, citing same-day response times, accurate diagnoses, and honest recommendations without unnecessary upselling. The lone one-star review references an AC recharge that resulted in reduced cooling performance and a subsequent service fee to correct the issue.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair & Replacement
Diagnostic services, part replacement, and full furnace installation including Carrier and American Standard units.
Boiler System Service
Repair and replacement of hydronic heating systems including Utica boilers for residential applications.
Heat Pump Installation
Ductless mini-split systems and traditional heat pump setups with same-day replacement options.
AC Repair & Maintenance
Air conditioning diagnostics, refrigerant service, and preventive maintenance tune-ups.
Generator Sales & Service
Generac automatic standby generator installation and ongoing maintenance contracts.
Indoor Air Quality Solutions
UV air purifiers, heat recovery ventilators, whole-house humidifiers, and air filtration systems.
Commercial HVAC
Installation and service for commercial heating, cooling, and indoor air quality systems in business properties.