Phoenix Heating and Air

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Claim This BusinessAbout Phoenix Heating and Air
Phoenix Heating and Air operates from Sebree, Kentucky, delivering heating and cooling services across western Kentucky communities. The company maintains round-the-clock availability throughout the week, responding to emergency service calls whenever residents need heating or cooling assistance. With 27 customer reviews on record, the business has accumulated a 3.2-star average rating reflecting a mix of client experiences. The contracting team serves homeowners navigating furnace malfunctions during winter cold snaps and air conditioning failures during summer heat waves.
The company website establishes its digital presence through phoenix-industries.org, presenting a straightforward interface for customers seeking service contact. Service offerings encompass standard heating and cooling system maintenance, repair, and installation procedures typical of regional heating contractors. Without documented brand partnerships or specialized equipment certifications visible in available materials, prospective clients should directly inquire about specific equipment brands, warranty coverage, and service guarantees during initial consultation.
Customer review accounts reveal distinct service interactions worth noting. One reviewer detailed an experience involving American Home Shield insurance coordination for gas furnace maintenance, describing challenges surrounding scheduling flexibility and owner communication. Another account referenced HVAC installation in early 2024, documenting subsequent issues including attic unit leakage requiring multiple repair visits and ceiling damage. These documented experiences suggest the importance of obtaining written service agreements and confirming scope-of-work details before authorizing major repairs.
What Customers Say
Two of twenty-seven reviews explicitly describe billing disputes and warranty claim conflicts, with one reviewer citing a charge exceeding $1,200 months after reported repairs. Negative reviews focus on scheduling responsiveness and communication, while positive review patterns were not evident in the available sample.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Repair
Diagnosis and repair of furnaces and heating equipment experiencing malfunction or reduced performance.
Cooling System Repair
Air conditioning repair services addressing refrigeration leaks, compressor issues, and cooling capacity problems.
Preventive Maintenance
Scheduled heating and cooling system tune-ups designed to extend equipment lifespan and maintain efficiency.
New Equipment Installation
Complete HVAC system installation for existing homes undergoing equipment replacement.
Emergency Service Response
Twenty-four-hour availability for heating and cooling emergencies requiring immediate attention.