Randy Tennill Heating & AC
Is this your business?
This is your free business page. Claim it to update your info and start receiving customer inquiries.
Claim Your Free PageAbout Randy Tennill Heating & AC
Randy Tennill Heating & AC has served the Shelbyville, Kentucky community as a heating contractor, operating from a local business address in the city. The company maintains a visible presence on major platforms, appearing in local search results for homeowners seeking HVAC services. Though the current customer feedback presents significant concerns, the business has completed service calls within the local market, including residences within just two miles of their physical location. Based on the available information, the company operates primarily in Shelbyville and surrounding areas of Shelby County, serving residential customers across various neighborhoods.
Without a web presence or documented brand partnerships, identifying what distinguishes this contractor requires looking directly at reviewer experiences. Both recent customer reviews reference similar service patterns involving refrigerant additions and diagnostic approaches that critics felt lacked thoroughness. The company maintains extended weekday and weekend service hours, operating from 7 AM to 8 PM across most days except Saturday, which provides scheduling flexibility for working homeowners in the Shelbyville area.
Customer experiences documented in recent reviews reveal consistent concerns about issue resolution. Reviewer Eric Gordon described two separate service encounters where technicians added refrigerant to outdoor units without addressing what the customer described as the core problem. In both cases, totaling over $250 in charges combined, the underlying issues reportedly remained unresolved after the technicians departed within 15-minute windows.
What Customers Say
Both reviews are one-star ratings from the same customer, citing nearly identical complaints: short service visits focused on adding refrigerant without resolving the stated problem, and fees totaling over $120 including service call and travel charges for homes within two miles of the business.
Working Hours
| Sunday | 7 AM–8 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | Closed |
Services
Heating System Repair
Diagnostic and repair services for home heating systems, with recent reviews citing refrigerant-based repairs.
Air Conditioning Service
Cooling system maintenance, with one reviewer mentioning outside unit inspections.
Refrigerant Handling
Adding or topping off refrigerant levels, though reviewer experiences suggested this alone did not resolve issues.
Service Call Diagnostics
On-site evaluation of HVAC problems, though documented customer experiences raised concerns about thoroughness.
Preventive Maintenance
No documented maintenance programs appeared in available information or reviews.