MR COOL Services LLC

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Claim This BusinessAbout MR COOL Services LLC
MR COOL Services LLC operates as a licensed HVAC contractor serving Simpsonville and surrounding communities in Kentucky. Based in Simpsonville, the company has built a reputation over multiple years of operation, currently holding a 4.6-star rating from 10 verified customer reviews. The business maintains standard weekday hours Monday through Friday from 8 AM to 4:30 PM, with round-the-clock availability on Saturdays for emergencies. Residents throughout the greater Simpsonville area, including neighboring communities in Oldham and Shelby counties, have relied on this contractor for heating and cooling solutions.
This contractor distinguishes itself through family-led service delivery, with Josiah and Isaiah handling service calls as brothers operating the business together. Customer feedback highlights same-day response capability, particularly for urgent issues like capacitor failures and warmth-air complaints. The team provides upfront pricing before beginning repairs and avoids unnecessary upselling, explaining diagnostic findings directly to homeowners. Their approach emphasizes transparent communication about equipment problems and straightforward cost estimates.
Customer testimonials document specific repair scenarios, including a capacitor replacement completed within 25 minutes and a same-day installation for a complete heat and air unit. Reviewers consistently mention the technicians' politeness, knowledgeability, and willingness to explain what went wrong with systems. One reviewer noted the contractor installed equipment in their personal home, demonstrating firsthand confidence in their own work.
What Customers Say
Six of seven detailed reviews award five stars, praising same-day response, upfront pricing, and technicians who explain problems without upselling. The single one-star review cites failed attempts at phone contact, representing the only documented communication gap across all feedback.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosing and repairing cooling systems including capacitor replacements, warm air troubleshooting, and preventive tune-ups.
Heating System Installation
Installation of complete heat and air units for residential homes, with one reviewer citing a new heat pump setup.
Same-Day Emergency Service
Priority response for urgent HVAC failures, with documented cases of same-day arrivals for AC and heating emergencies.
System Diagnostic Services
Technical assessment of system problems with upfront explanation of findings and transparent cost quotes before repair begins.
Capacitor Replacement
Common repair item noted in reviews, with one successful 25-minute fix documented for a bad capacitor.
Equipment Sales & Installation
Selling and installing HVAC equipment, with the brand "MR COOL" referenced as units installed in customer homes.