1st Service Heating And Air

1st Service Heating And Air operates as a licensed air conditioning contractor serving Waco and the broader central Kentucky region. The business maintains a flawless 5.0-star rating across four customer reviews and holds HVAC Master License #M05650, verifiable through their official website. Based at 595 Holladay Lane in Waco, the company provides air conditioning and heating services while accommodating clients from neighboring communities including Richmond. Operating hours run Monday through Friday from 8 AM to 6 PM, with Saturday availability until noon and Sunday closures.

This contractor distinguishes itself through several specific offerings found on their website. They provide a VIP Maintenance Plan for ongoing system care and feature financing options for larger projects. Their service catalog includes specialized installations such as ductless mini-splits, heat pumps, and geothermal systems alongside traditional gas furnace work. Notably, they offer whole house generator installation, expanding their utility beyond climate control alone. For qualifying equipment, the team doubles the standard labor warranty, a concrete differentiator not commonly seen among regional competitors.

Customer feedback highlights consistent experiences with the technical team. Kristen Segebarth's review describes receiving follow-up visits multiple times to verify proper operation of her inverter heat pump, noting the technician responded immediately to questions and doubled the labor warranty on products. Another reviewer, Tyler Montgomery, recounted a same-day installation where the crew replaced an aging air conditioner with a new unit, describing them as polite and honest about system needs without being pushy for additional sales. Holly Rost's testimonial mentions multi-year ongoing care for heating, cooling, and hot water systems, with the team persisting until achieving complete satisfaction.