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About Ice King
Ice King operates from 6525 Royal St. in Arabi, LA, serving the Greater New Orleans area including Arabi and surrounding neighborhoods. The contractor holds a 4.6-star rating from 11 customer reviews and employs Duct Envelope Testing Certified Technicians. This credential indicates specialized training in assessing HVAC duct integrity and efficiency, a qualification not common among all area contractors. Ice King specializes in residential and light commercial cooling and heating solutions, offering installation, repair, and maintenance services for systems serving homes and businesses throughout the metropolitan area.
Ice King distinguishes itself through federal tax credit eligibility for qualifying heat pump and air conditioning systems, potentially saving homeowners up to $2000 through efficiency-focused upgrades. Their technicians hold Duct Envelope Testing certification, setting them apart from standard HVAC shops that lack this specialized assessment capability. The company also emphasizes indoor air quality solutions, including air duct cleaning, air purifiers, and humidity control systems, addressing Louisiana-specific concerns about moisture management and air freshness in humid climates.
Dale, identified by name in multiple five-star reviews, has built a loyal customer base through consistent responsiveness and fair dealing. Customer Thomas Corley describes two years of reliable service across two house systems, noting Dale's willingness to troubleshoot and present options. When Tuan Tran experienced a water leak from an inside unit shortly after a complete AC and duct installation, Dale and Ice King technicians responded repeatedly, working hours from early morning to late evening until they identified and replaced a cracked coil pan. Alexa Montgomery, a new homeowner facing summer AC failure, credits Ice King with saving the day during an urgent breakdown.
What Customers Say
Eight of eleven reviews award five stars, with Dale specifically named as attentive to quality and customer care. Positive reviewers consistently highlight fair pricing, expert troubleshooting, and professional demeanor. The single negative review from Robert Semmes involves a mini split unit purchased in November 2021 with unresolved service issues, representing an outlier experience among the customer base.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Installation
Expert installation of residential and commercial air conditioning systems tailored to property specifications and cooling loads.
HVAC Repair and Maintenance
Comprehensive services to keep heating and cooling systems running smoothly, including diagnostics, tune-ups, and component replacement.
Heating Systems
Installation and service of heating solutions for homes and businesses in the Greater New Orleans climate.
Indoor Air Quality Solutions
Air duct cleaning, purifiers, and humidity control to create healthier indoor environments suited to Louisiana moisture levels.
Energy Efficiency Upgrades
Enhancements to lower utility bills and qualify for federal tax credits on eligible heat pump and air conditioning systems.
Duct Testing and Assessment
Duct Envelope Testing to identify air leaks and efficiency losses in existing duct systems.