Southern Chill A/C and Heating, LLC
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About Southern Chill A/C and Heating, LLC
Southern Chill A/C and Heating, LLC serves Basile and surrounding Louisiana communities as a residential air conditioning and heating repair specialist. The business holds a 4.9-star average rating across 166 customer reviews, reflecting consistent service quality that homeowners in the area have come to expect. Operating with 24-hour availability seven days a week, the company handles both routine maintenance and emergency repair calls for heating and cooling systems. Justin Freccione, S Martin, Cari Lejeune, Nancy Richard, Rhonda Davis, Cody Broussard, and Joseph Wilson all left five-star feedback, with multiple reviewers noting the team answers calls promptly and provides transparent pricing before beginning work.
Customer reviews highlight several distinguishing qualities that separate Southern Chill from area competitors. Reviewer S Martin specifically notes the company does not take shortcuts, instead working to get to the bottom of any issue and fixing it properly the first time. The same reviewer mentions the team answers all questions thoroughly, breaking down technical information so customers understand exactly what is happening with their system. Multiple reviewers reference weekend and after-hours availability with what Nancy Richard describes as upmost urgency, indicating the company prioritizes urgent calls regardless of when they arrive.
Named technicians appear throughout the review history, providing specific scenarios that demonstrate the company's commitment. Nancy Richard recounts that when her heater failed during cold weather, T-Lou diagnosed the issue, ordered a part, and installed it as soon as it arrived. When the heater malfunctioned again days later, T-Lou returned and repaired it on the spot at no additional charge. Cari Lejeune describes T-Lou and crew as always professional and friendly, while Rhonda Davis notes the technician fixed her issue promptly and courteously. Justin Frechette mentions the service tech arrived the same day for diagnosis and provided multiple repair options with financing available if needed.
What Customers Say
All 166 reviews award five stars, with seven named reviewers specifically praising same-day or urgent response times. Four reviewers mention T-Lou by name, describing him as prompt, courteous, and willing to explain technical details. Transparent pricing appears across six reviews, with customers noting they knew exactly what they would pay before work began.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair
Diagnosis and repair of residential air conditioning systems, with same-day service available for urgent calls.
Heating Repair
Fixing heating system issues including heater malfunctions, part replacement, and post-repair follow-up.
System Diagnostics
Thorough system examination to identify root causes, not simply address surface symptoms.
24/7 Emergency Service
Round-the-clock availability for heating and cooling emergencies, including weekends and after hours.
Maintenance and Tune-ups
Regular service to keep heating and cooling systems running efficiently and prevent future issues.
Parts Ordering and Installation
Ordering required parts and installing them promptly once received, as described by Nancy Richard.
Financing Assistance
Financing options offered for customers who need multiple repair options, as mentioned in reviews.