Union Service & Maintenance Co

Union Service & Maintenance Co operates as a mechanical contractor serving the greater New Orleans metropolitan area, including Harahan where the company maintains its primary headquarters. The business provides round-the-clock HVAC services across multiple Louisiana locations in New Orleans, Baton Rouge, and Lacombe. With a rating of 4.3 stars derived from seven customer reviews, the contractor has established a local presence offering design, engineering, and installation capabilities alongside ongoing maintenance and repairs.

The company positions itself around redefining customer service within the HVAC industry, emphasizing proactive service delivery before problems escalate. Their service portfolio includes mechanical contracting, design and engineering, and controls and energy solutions. The business highlights OEM-level experience, suggesting factory-trained technicians capable of handling equipment-specific repairs across major brands.

Customer feedback reveals mixed experiences. Pete Daigle, service manager at Mercedes-Benz of New Orleans, describes the team as consistently professional, timely, and fair across preventative service, repairs, and system replacements. Paul Tassin specifically names Ray and Chris for their expertise and customer service. However, Hugh Stiel of Royal Frenchmen Hotel recounted a significant dispute regarding warranty work and installation quality, noting his property endured extended downtime without resolution.