Arctic Air & Refrigeration LLC {Closed Down}

Arctic Air & Refrigeration LLC operated as a commercial refrigeration supplier in Kenner, Louisiana. The business held a 3.3-star rating derived from seven customer reviews and served commercial clients across the Kenner metropolitan area and surrounding Louisiana communities. Operating hours spanned Monday through Friday from 8 AM to 4:30 PM, with weekend service unavailable. The company specialized in commercial cooler and refrigeration system maintenance, including diagnostic services and repair parts ordering for walk-in coolers, reach-in units, and display cases.

The company positioned itself as a service provider forbakery and restaurant refrigeration needs, with specific experience servicing True brand commercial coolers. Reviewers noted the business offered diagnostic assessments that identified required repairs and replacement parts, though customer satisfaction varied regarding the communication of repair options and pricing transparency. The team provided on-site troubleshooting for refrigeration systems experiencing cooling failures, leak detection, and compressor issues.

Customer experiences revealed contrasting service outcomes. Technicians including Mike received praise for same-day arrival and knowledgeable repairs at local bakeries. However, negative reviews described situations where customers felt charged for diagnostics without receiving functional repairs, and noted frustration with owner communication. Reviewer Eric highlighted an hour response time and thorough service, while another customer described paying for labor without problem resolution. The business closed operations and is no longer serving new customers.