Broussard and Smith Services

Broussard and Smith Services has earned a perfect 5-star rating across five verified client reviews, establishing itself as a trusted name for plumbing and HVAC solutions throughout Lafayette Parish and adjacent communities in southern Louisiana. The company operates Monday through Friday from 7 AM to 3 PM, providing same-day scheduling for homeowners facing urgent system failures. Multiple reviewers specifically praise technicians Bryan and Brayden for their prompt arrivals and thorough assessments, with one client noting the team resolved a sewer line problem within one week that had persisted for several months under previous contractors.

What distinguishes Broussard and Smith from competitors is their commitment to transparent pricing and site cleanliness that reviewers repeatedly mention. Technician Matthew Halphen notes the air handler installation team left the job site cleaner than when they arrived, a detail that reflects the company's emphasis on respect for customer homes. The crew is described as professional, accommodating, and super nice across multiple reviews, with pricing described as fairly and clearly communicated both before and during repair processes. This combination of technical skill and customer care explains why several reviewers designate BSS as their permanent plumbing professionals.

Homeowner C. Vernon Francis describes how technician Brayden, identified as the master plumber on the job, ensured clear communication throughout a sewer line replacement project damaged by aggressive tree roots. The review credits Bryan with prompt assessment and coordinated planning that resolved a problem other contractors had abandoned after accepting payment. Danielle Decou reports ongoing collaboration spanning six months with consistent expectationexceeding results. These customer scenarios illustrate the company's capacity for both emergency responses and extended project work.