Dalton's AC & Heating Inc

Dalton's AC & Heating Inc has served Lafayette homeowners since 1987, building a reputation on honest assessments and fair pricing across nearly four decades. The company holds a Louisiana HVAC contractor license and maintains an A-plus rating with the Better Business Bureau. With 68 verified client reviews yielding a 4.8-star average, Dalton's fields a team of licensed technicians who handle residential cooling and heating systems throughout Lafayette Parish and neighboring communities including Broussard, Youngsville, and Carencro. The office operates Monday through Friday from 7 a.m. to 5 p.m., with 24-hour emergency availability for customers facing system failures outside regular hours.

What distinguishes Dalton's from neighboring contractors is their commitment to transparency throughout the service process. Multiple reviewers specifically commend the team for providing detailed breakdowns of equipment conditions and explaining repair options without pressuring homeowners toward unnecessary upgrades. The company also maintains relationships with major equipment manufacturers, enabling them to source parts efficiently for repairs across most major brands. Their dispatch system prioritizes emergency calls, and the scheduling staff works to accommodate same-day requests whenever technician availability permits.

Customer stories from recent reviews illustrate why Dalton's has retained clients for decades. When Sage Harvey's home warranty company failed to send a contractor during a 110-degree heat wave, Jennifer at Dalton's dispatched a technician within 24 hours, restoring the system the same day. Jason Miller similarly praised Cory and Brad for arriving faster than promised and tidying up afterward, noting his mother has trusted the company for over 30 years. Kaylin Alexander highlighted Amanda's consistent communication, noting the team explains problems clearly and recommends honest solutions rather than costly repairs.