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Claim This BusinessACR Air Conditioning & Heating Inc. operates from Lake Charles, Louisiana, delivering heating and cooling solutions to homeowners across Calcasieu Parish and surrounding communities. With a 4.8-star average drawn from 24 client reviews, the company has built a reputation for consistent, methodical service spanning approximately a decade. Owner Greg Hairr leads a team that handles new equipment purchases, professional installations, and ongoing maintenance agreements designed to keep residential systems operating efficiently throughout the year.
What distinguishes ACR from other regional contractors is the personalized approach reported by multiple reviewers. Customers describe receiving thorough inspections and cleanings rather than rushed diagnostics, with technicians taking time to explain system functionality without pressuring upsells. One reviewer specifically noted the tech lead arrived promptly, completed comprehensive work without inflated charges, and did not recommend unnecessary purchases, a contrast to industry norms. The company maintains a yearly maintenance agreement program, adjusting coverage as client needs evolve.
Customer stories reveal the human side of this contractor. Reviewer Donna Kiernan described Greg Hairr working tirelessly from out of state to secure an affordable, dependable A/C system for her elderly parents' Lake Charles home, coordinating with respect and patience. Darick Davidson received same-day service during an urgent repair need, praiseing technicians Greg and Jason for their courtesy. Brandi Perkins summarized the experience: quick service, fair pricing, and friendly interaction, sentiments echoed across the review portfolio.
Eight reviewers collectively award top marks, with three explicitly mentioning same-day or prompt response during urgent situations. Two customers name Greg Hairr as the owner who personally oversaw their projects, while two others reference technicians Greg and Jason. All positive reviews cite fair pricing and professional demeanor as distinguishing factors.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Diagnostic services, same-day repairs, and tune-ups to restore cooling efficiency.
Repair and maintenance for residential heating equipment.
Professional installation of new cooling and heating systems for homes.
Scheduled inspections, cleanings, and adjustments to keep systems running optimally.
Thorough evaluations to identify issues without recommending unnecessary parts.
Options for improving residential air circulation and cleanliness.