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Claim This BusinessAM Refrigeration and Appliance Repair has earned a perfect 5-star rating across 29 verified reviews in Lake Charles, Louisiana. Technicians Chris and Ben handle both residential cooling systems and household appliance repairs, serving homeowners throughout Calcasieu Parish and neighboring communities. The company operates as a licensed repair service, providing same-day diagnostics and emergency response for systems that fail during Louisiana's brutal summer heat.
What distinguishes this contractor is the meticulous approach reviewers consistently praise. Rather than performing superficial fixes, Chris and Ben conduct thorough inspections, checking every component of an air conditioner rather than simply rinsing coils and calling it complete. This attention to detail caught a clogged AC drain hose before it caused costly water damage in one customer's home, turning a potential major expense into a reasonable repair bill.
Customers share specific success stories that illustrate the company's value. When Sandi Ellender's dryer stopped working on a Monday afternoon, AM Refrigeration arrived the next morning, completely disassembled the unit, and discovered a pillowcase that had slipped through the lint trap, a $10 part that saved her from purchasing a replacement dryer. During a heat wave, Joey Devillier's AC failed at night; Ben responded regardless of the hour and restored cooling. These scenarios reflect a service model built around practical solutions and fair pricing.
All 29 reviews award 5 stars, with Chris and Ben mentioned by name across multiple testimonials. Customers consistently mention same-day or next-day arrival, thorough inspections that prevent costly repairs, and pricing that reviewers describe as reasonable. No negative reviews exist in the dataset.
Identifies cooling failures, refrigerant issues, and electrical faults; includes thorough component inspection.
Annual service checks all unit functions, not just coil cleaning, reviewers note comprehensive inspections.
Kathy Manuel's review confirms full heat pump and coil installation with professional cleanup.
Fixes heating failures, drum rotation problems, and lint trap issues; saved multiple dryers from replacement.
Diagnostic skill identified hidden objects like pillowcases causing unusual appliance behavior.