Calcasieu Cooling & Heating
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Claim This BusinessAbout Calcasieu Cooling & Heating
Calcasieu Cooling & Heating operates as a residential HVAC contractor serving Lake Charles and the broader southwestern Louisiana region, including Sulphur, Westlake, and Moss Bluff. The company maintains round-the-clock availability every day of the week, a policy reflecting their commitment to responding when residents face heating or cooling emergencies. Currently holding a 5.0-star rating accumulated across 131 customer reviews, the business has established itself as a consistently high-performing option for homeowners in Calcasieu Parish who require reliable equipment service. Theirphone line operates 24/7 at (337) 515-4930, ensuring residents can reach them regardless of when system failures occur.
What distinguishes this contractor from neighboringproviders is their emphasis on prompt response and transparent diagnostic communication. Multiple reviewers specifically praise the technicians for explaining system functions and outlining repair requirements before initiating work, a practice that helps homeowners understand their equipment's condition. The business handles both heating and cooling systems, addressing issues ranging from winter heating failures to summer cooling breakdowns. Their service model prioritizes arriving at jobsites quickly and completing repairs efficiently, a combination that reviewers with urgent needs have repeatedly highlighted as valuable.
Customer stories from recent reviews illuminate the day-to-day experience working with Calcasieu Cooling & Heating. Reviewer Ryan Black described a scenario where the heating unit failed during an August visit, prompting the team to diagnose and order parts before winter arrived. When the system subsequently failed in colder weather, the contractor returned quickly to resolve the issue. Another reviewer, Ashley Ross, noted that after contacting the business after normal hours, a technician still arrived the same evening to diagnose and repair her system. Technician Destin was specifically mentioned by reviewer Candy Bell for providing professional service with clear upfront information about the work needed.
What Customers Say
All 131 reviews carry 5-star ratings, creating a perfect sentiment profile. Five reviewers explicitly mention same-day or after-hours emergency response, with Ashley Ross and Bo Soileau highlighting their urgent arrival. Technician Destin receives named recognition from Candy Bell, while Ryan Black's account demonstrates the company's willingness to prioritize winter heating emergencies despite the system failing during summer months. Pricing appears once in reviews, with James Murphy calling the charge 'very reasonable,' contrasting with the typical review silence on cost.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Cooling system diagnostics, refrigerant service, and repair for residential air conditioning units in Lake Charles homes.
Heating System Repair
Furnace troubleshooting and repair, addressing heating failures during winter months common to southwestern Louisiana.
24/7 Emergency Service
Round-the-clock availability for urgent heating and cooling emergencies, every day of the week.
System Diagnostics
Professional assessment explaining system functions and identifying issues before repairs begin.
Parts Replacement
Ordering and installing replacement components for heating and cooling equipment.
After-Hours Repair
Evening and weekend service for homeowners unable to schedule during standard business hours.