Five Star A/C & Heating

Five Star A/C & Heating provides air conditioning repair, replacement, and installation services to Marrero and the greater New Orleans area. With a 5-star rating across 45 reviews, this locally operated team emphasizes fair pricing, honest recommendations, and lasting results. The company maintains 24-hour availability every day of the week, ensuring residents facing cooling emergencies can reach them whenever needed. Their technicians are licensed and insured, and the business stands behind its work with a get-it-done-right guarantee.

What distinguishes Five Star from other area contractors is their commitment to never leaving a customer without working air conditioning. While repairing the main system, they provide a temporary window unit to maintain home comfort. This practical solution addresses the immediate concern while work progresses. The company handles both indoor and outdoor AC units, performs ductwork replacement for improved airflow and indoor air quality, and offers energy efficiency improvements that can lower cooling costs.

Customer reviews highlight Randy as a technician who answers emergency calls promptly. One reviewer described Randy arriving at 6am after a 5:30am call, while another noted he inspected a unit on a Sunday night and returned the following morning before other appointments. Multiple reviewers mention same-day or next-day service on weekends, with one customer noting Randy correctly diagnosed the problem before opening the unit and completed repairs quickly at a reasonable price.