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Claim This BusinessStuart Services operates as a full-spectrum home systems contractor serving the greater New Orleans metropolitan area, including Metairie, Kenner, and Gretna. The company maintains an A+ rating with the Better Business Bureau and has accumulated 3,707 verified customer reviews averaging 4.8 stars, reflecting a consistent track record of service delivery in the region. The business operates around the clock, seven days a week, enabling response to emergency calls regardless of time or day. Stuart Services holds state mechanical contractor licensing and participates in manufacturer certification programs for HVAC equipment installations.
The company distinguishes itself through financing flexibility, offering qualifying homeowners 0% interest for five years or 2.99% APR over a decade for major equipment purchases. Their proprietary HERO Maintenance Program provides annual preventive care for HVAC and plumbing systems, potentially extending equipment lifespan and reducing emergency repair frequency. The business stocks and installs equipment from major manufacturers including tankless water heaters, heat pumps, and whole-home generators, allowing single-source procurement rather than coordinating multiple contractors.
Customer narratives from verified reviews highlight technician Josh B., who performed comprehensive toilet repairs and main shutoff valve remediation for a homeowner in Metairie whose property had developed multiple leak sources. The review documented a two-visit repair process: initial diagnostic assessment followed by installation of new fixtures and water lines. Another reviewer detailed a drain cleaning engagement for a septic-adjacent property, with the company deploying equipment to locate and clear blocked drainage lines.
Among 3,707 reviews, the majority award five stars citing thorough diagnostics and professional technicians. Positive reviews frequently mention technician Josh by name and praise the company's willingness to explain repair options. A subset of reviews express concern over pricing for complex repairs and communication delays during multi-visit jobs.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete pipe repair services including main water line replacement, leak detection, and full repiping for aging galvanized or polybutylene systems. The company handles both visible leaks and slab leaks beneath foundations.
Installation and repair covering tankless, hybrid heat pump, and traditional tank-style water heaters in both gas and electric configurations. Emergency replacement and standard upgrades available.
Full air conditioning services including emergency repair, complete system replacement, and new installation for systems reaching end of operational life. Ductless mini-split options available for homes without central ductwork.
Heating system repair and installation covering gas furnaces, electric furnaces, and heat pump systems. Louisiana's occasional freezing events make functional heating equipment essential even in mild climates.
Professional drain cleaning using cable machines for standard clogs and hydro jetting for severe buildup, grease accumulation, or tree root infiltration in main sewer lines.
Electrical panel upgrades, whole-home surge protection, complete wiring replacement, and new circuit installation. Services include generator installation and electric vehicle charger setup.
Sewer line repair and replacement including trenching excavation and no-dig repair options where soil conditions permit. Addresses root infiltration, collapsed lines, and offset joints common in older neighborhoods.
24-hour emergency dispatch for all service categories including flooding, gas line odor reports, and complete system failures. Response available on holidays and during overnight hours.