Gentilly AC & Heat

Gentilly AC & Heat provides air conditioning repair and heating services throughout the New Orleans metro area. The contractor holds a 4.3-star rating compiled from 6 customer reviews, reflecting a mix of highly satisfied clients and occasional service hiccups. Operating from the Gentilly neighborhood, the company serves residential customers across Orleans Parish and surrounding communities. Their service menu covers air conditioning repair, heating system installation, and routine maintenance designed to keep systems running efficiently through Louisiana summers.

Reviewers consistently highlight the company's willingness to respond to urgent situations. One customer described how a technician arrived on a Saturday, just one day after their cooling system failed during a summer weekend, restoring comfort to their home when it mattered most. Another client noted successful experiences with both air conditioning service and a new heat installation, praising the quality of workmanship and customer interactions. The company appears to prioritize getting the job done correctly rather than rushing through appointments, with multiple five-star reviewers specifically mentioning the technician's expertise and dedication.

Not every interaction has been flawless. One reviewer reported a frustrating phone experience with staff demeanor, though the same review did not reflect on the quality of actual technical work performed. The majority of feedback tells a different story, with customers emphasizing fair pricing, honest assessments, and reliable service. A technician named Ed Royer was specifically recognized by name for going above and beyond during an emergency weekend call. These customer accounts suggest a contractor who can be trusted to show up when systems fail, particularly during the demanding heat waves that test New Orleans homes each summer.