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About Guitreau's Heating & Air LLC
Guitreau's Heating & Air LLC holds a perfect 5.0-star rating across 48 verified reviews in New Orleans, Louisiana. This air conditioning contractor serves residential clients throughout the greater New Orleans metro area, including surrounding neighborhoods and parishes. Reviewers consistently describe the team as professional, punctual, and straightforward in their communications. Multiple customers note the company responds quickly to service requests and completes installations and repairs within promised timeframes. The business operates without publicly listed working hours, and no founding year or license number appears in available business data.
Several reviewers specifically mention the company's commitment to customer-first decision-making. One Saturday evening call resulted in a technician arriving within 90 minutes to diagnose a cooling failure, then returning days later with a cost-effective repair rather than pushing for a full system replacement. Another reviewer highlights that pricing remains consistent whether service occurs during business hours or after hours, a transparency practice uncommon in the industry. The company handles both new system installations and repair work, with multiple customers noting ongoing maintenance relationships established after initial replacements.
Customer stories from reviews reveal named technicians handling specific scenarios. Mr. Allen performed a system evaluation and explained why replacement was necessary, then coordinated a multi-day installation that reviewers describe as fast and professional. Chad arrived at a customer's home Saturday evening, identified a refrigerant leak, and returned Tuesday morning to complete the repair with an affordable solution. Mr. Sidney responded to a Friday night emergency call, arrived the following morning, and restored a system to working order through troubleshooting. Reviewers describe all three technicians as friendly and knowledgeable, with one noting the team treats customers with kindness while delivering honest assessments of system needs.
What Customers Say
All 48 reviews award 5 stars, with 3 of 7 detailed reviews mentioning same-day or after-hours emergency response. Technicians named in reviews include Mr. Allen, Chad, and Mr. Sidney. Reviewers frequently cite honest pricing, transparent diagnostics, and friendly service as distinguishing qualities.
Services
AC System Replacement
Full heating and air system installation, with reviewers noting fast turnaround from evaluation to completed install.
AC Repair & Maintenance
Diagnostic services, leak detection, refrigerant handling, and system tune-ups for existing equipment.
Heating System Service
Heating system repair and replacement, with one reviewer mentioning ongoing maintenance after new system installation.
Emergency Repair Response
After-hours and weekend emergency service, with multiple reviewers citing rapid same-day arrival.
System Troubleshooting & Diagnostics
Technical assessment explaining why systems need replacement or repair, with transparent customer communication.