JW Marriott New Orleans
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About JW Marriott New Orleans
JW Marriott New Orleans stands as a prominent hospitality destination in the heart of downtown New Orleans, situated on Canal Street with direct access to the French Quarter. The property has earned a 4.5-star rating from over 3,540 guest reviews, positioning it as one of the most-reviewed and highly-rated hotels in the area. The hotel serves visitors exploring the city's renowned attractions, including Bourbon Street, Jackson Square, and the surrounding historic neighborhoods.
Guests consistently praise the hotel's commitment to service excellence, with particular recognition for staff members including Concierge Alan, who reviewers describe as amazing, super friendly, and always offering genuine recommendations. Room Attendant Karolina receives repeated mentions for maintaining exceptional room cleanliness and organization throughout stays. The hotel offers special amenities during peak periods like Mardi Gras, including complimentary services that reviewers note were neither advertised nor expected.
The property's strategic location on Canal Street provides convenient pedestrian access to the French Quarter, diverse dining options, and shopping destinations. Reviewers appreciate the back entrance onto Canal Street and describe the rooms as clean, comfortable, and surprisingly spacious, with particular praise for the quality of showers and overall bathroom facilities.
What Customers Say
3,540 reviews yield a 4.5-star average, with overwhelmingly positive feedback citing staff attentiveness, room cleanliness, and location convenience. Multiple reviewers specifically name concierge Alan and Room Attendant Karolina, while negative comments are notably rare.
Services
Guest Room Accommodations
Spacious, clean rooms with comfortable bedding and modern bathrooms featuring quality showers.
Concierge Services
Personalized recommendations for local attractions, dining, and experiences from knowledgeable staff.
Room Cleaning Service
Daily housekeeping maintaining high standards of cleanliness and organization throughout stays.
Bar and Dining
On-site bar and restaurant options serving guests within the hotel premises.
Lobby and Common Areas
Well-maintained lobby, elevators, and public spaces with consistent cleanliness standards.
Special Event Amenities
Complimentary enhanced services during peak periods like Mardi Gras for guest comfort.