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About Keeping It Cool Heating & Air
Keeping It Cool Heating & Air serves residential clients across New Orleans and Kenner with a perfect 5-star rating drawn from 20 homeowner reviews. The contractor specializes in air conditioning replacement, repair, and maintenance services for homeowners and renters alike. Multiple reviewers note the company works alongside property managers to serve rental tenants, expanding their reach beyond typical owner-occupied homes.
The company distinguishes itself through remarkably fast response times and transparent communication. Reviewers consistently report technicians who arrive early, explain diagnostic steps before proceeding with repairs, and provide clear cost explanations. One reviewer required an emergency AC fix before a same-day event and received same-morning service with completed repairs and thorough cleanup.
Customers highlight specific technicians who delivered exceptional service during challenging situations. Brandon, named in multiple reviews, responded to a midnight Saturday inquiry within minutes and completed repairs by morning for a panicking homeowner facing an urgent event. Another reviewer received same-day service with a 45-minute turnaround from initial contact to job completion. A rental property tenant benefited from the technician coordinating with the maintenance manager to resolve the issue. The common thread across these scenarios involves clear communication, professional conduct, and results that restore comfort quickly.
What Customers Say
All eight reviewers award 5 stars, with six explicitly praising response speed including same-day arrivals and sub-one-hour completions. Three reviewers mention technician Brandon by name, and four highlight professionalism and clear explanations.
Services
AC Repair
Diagnosis and repair of cooling system malfunctions with technician explanation of needed work.
AC Replacement
Complete air conditioning unit replacement with fast, reliable installation service.
AC Maintenance
Preventive maintenance and tune-ups to keep systems running efficiently.
Heating Repair
Repair services for heating system issues, described as thorough and professional.
Emergency Service
Rapid response same-day and after-hours service for urgent AC and heating failures.
Rental Property Service
Coordination with property managers and maintenance staff to serve rental tenants.